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Digital Marketing Guide

Frequently Asked Questions

Get insights into how our agency approaches website design, SEO, social media marketing, pay-per-click (PPC) advertising, and more.

Questions or concerns? Feel free to reach out to us.

Digital Marketing Services

Frequently Asked Questions

We’ve amassed a large number of frequently asked questions (FAQs) by new project managers and put them all here in our guide. While some of these terms and concepts may appear in the glossary, the FAQs allow us to dive a little deeper into each idea.

Method Marketing Related

3 questions

What tools do we use?

We utilize a wide range of industry standard tools to deliver high-quality digital marketing services. These include Google Analytics 4, Supermetrics, Google Search Console, and Semrush for data and performance tracking. We also use Shopify for eCommerce integrations, Figma for design mockups, and WordPress with Elementor for website builds. For keyword research and campaign planning, we utilize Google Keyword Planner, among other tools. Our tech stack evolves to stay ahead of industry trends and client needs.

Do you provide reporting?

Yes, we provide comprehensive and transparent reporting. We use Looker Studio to present the data in an easy-to-understand visual format, pulling insights from tools like Google Analytics 4 (GA4), Google Search Console (GSC), Supermetrics, and Semrush. Our reports are tailored to your goals and include key performance metrics, trend analysis, and position tracking for the targeted keywords.

Will I own the copy we create?

Yes, you will retain full ownership of all the copy we create for your business. Once the content is finalized and approved, it's entirely yours to use however you see fit. We believe in empowering our clients with assets that support long-term growth and brand consistency.

Digital Marketing

8 questions

What is Digital Marketing?

Digital marketing is the process of promoting businesses, products, or services through online channels such as search engines, social media, email, and websites. It includes various strategies like SEO, PPC advertising, content marketing, and social media marketing to connect with potential customers where they spend most of their time—online. Unlike traditional marketing, digital marketing allows for more precise targeting, measurable results, and direct customer engagement.

Why is Digital Marketing Important Today?

Digital marketing is crucial because today’s consumers rely on the internet to find products, services, and information. Whether through search engines, social media, or online ads, businesses must have a strong digital presence to remain competitive. Digital marketing helps companies reach their target audience, increase brand awareness, drive website traffic, and generate leads—all while being cost-effective and trackable compared to traditional marketing methods.

How does digital marketing differ from traditional marketing?

The main difference between digital marketing and traditional marketing is how businesses reach and engage with their audience. Traditional marketing relies on offline methods like print ads, TV, radio, and billboards, which can be costly and difficult to measure. Digital marketing, on the other hand, leverages online platforms such as social media, search engines, email, and websites to connect with potential customers. It allows for highly targeted advertising, real-time data tracking, and direct interaction with consumers. This allows us to maximize the likelihood of creating conversions!

How can smaller companies stand out against bigger ones?

Smaller companies can compete with larger businesses by leveraging smart digital marketing strategies. This includes focusing on SEO to rank for niche keywords, establishing your business as a thought leader in the industry. Creating high-quality and engaging content, utilizing social media to build relationships, and running targeted PPC campaigns with a well-defined audience. Personalized customer experiences, excellent service, and a strong brand identity also play a crucial role in helping small businesses stand out in a competitive marketplace.

What is B2C Digital Marketing?

B2C (Business-to-Consumer) digital marketing focuses on selling products or services directly to individual consumers. The strategies used in B2C digital marketing are designed to attract and convert potential buyers quickly. This includes social media marketing, email campaigns, influencer partnerships, and engaging content that appeals to emotions and consumer needs. The goal is to create a seamless and compelling customer journey that drives sales and brand loyalty.

What is B2B Digital Marketing?

B2B (Business-to-Business) digital marketing is focused on selling products or services to other businesses rather than individual consumers. The approach is often more educational and value-driven, as B2B buyers tend to conduct extensive research before making purchasing decisions. Strategies include LinkedIn marketing, SEO for industry-specific searches, content marketing (whitepapers, case studies, and blog articles), and email marketing to nurture leads over time.

What is the digital marketing funnel?

The digital marketing funnel represents the stages a customer goes through before making a purchase. It typically includes:

    1. Awareness – The customer encounters your brand for the first time through SEO, social media, or ads.
    2. Discovery – They start to learn more about your brand, explore your website, and engage with your content.
    3. Consideration – They compare your offerings, read reviews, and evaluate whether your product or service meets their needs.
    4. Conversion – They take action, such as making a purchase, signing up for a service, or filling out a contact form.
    5. Retention – Continued engagement through email marketing, social media, and customer support helps maintain relationships and encourage repeat business.

 

By understanding and optimizing each stage of the funnel, businesses can guide potential customers toward making informed purchasing decisions while fostering long-term loyalty.

Why do I need digital marketing for my business?

Digital marketing is essential for businesses of all sizes because it allows you to reach a larger audience, drive targeted traffic, and measure results in real-time. Whether you want to increase brand awareness, generate leads, or boost sales, digital marketing provides cost-effective solutions to achieve these goals. Without a strong online presence, your competitors may capture potential customers before you do. Investing in digital marketing ensures that your business stays relevant, competitive, and accessible to the modern consumer.

E-Commerce Marketing

9 questions

What is eCommerce Marketing?

E-commerce marketing is the practice of using digital strategies to drive traffic to your online store, convert that traffic into paying customers, and retain those customers post-purchase. It includes a combination of tactics like search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media campaigns, content marketing, and more. The goal is to increase visibility, attract qualified traffic, and ultimately grow online sales.

How does SEO and PPC affect eCommerce marketing?

SEO and PPC are two of the most powerful drivers of traffic and revenue in e-commerce marketing. SEO focuses on optimizing your website and product pages to rank organically on search engines, making it easier for customers to find you without paying for each visit. PPC, on the other hand, uses paid ads—such as Google Shopping, search, and display ads, to get your products in front of potential buyers instantly. When used together, SEO builds long-term visibility, while PPC provides quick wins and scalable reach. We do the work to make sure that your products show up in front of the right customers, at the right time!

What are the different types of eCommerce marketing?

E-commerce marketing includes a variety of strategies tailored to different parts of the customer journey. Common types include:

  • Search Engine Optimization (SEO): Boosts organic visibility in search engines.

  • Pay-Per-Click (PPC) Advertising: Drives targeted traffic through paid campaigns.

  • Email Marketing: Nurtures leads, promotes sales, and encourages repeat purchases.

  • Content Marketing: Provides valuable information to educate and engage customers.

  • Social Media Marketing: Builds brand awareness and drives engagement through platforms like Instagram, Facebook, and TikTok.

  • Affiliate & Influencer Marketing: Leverages third-party promoters to expand reach.

  • Retargeting Ads: Re-engages visitors who didn’t convert on their first visit.

A strong e-commerce strategy typically blends several of these approaches for maximum impact.

What Are the Must-Have Pages for an eCommerce Website?

To maximize conversions and user trust, every e‑commerce site should include:

  1. Homepage – clear branding, hero visuals, and featured product/category callouts

  2. Category/Product Listing Pages – filterable listings for product discovery

  3. Product Detail Pages – feature-rich descriptions, images, specs, reviews, and CTAs

  4. Shopping Cart & Mini Cart – easy access, visible across pages

  5. Checkout Page – optimized for streamlined purchasing

  6. User Account/Login & Registration Pages – support repeat purchases and personalization

  7. Search & Filtering Pages – help visitors find products quickly

  8. About Us & Contact Pages – build brand trust and allow easy communication

  9. Policy Pages (Privacy, Terms, Refunds/Shipping) – ensure compliance and reduce buyer friction

  10. FAQ Page – answers common questions, lessening support burdens

Together, these create a seamless customer journey—from discovery through purchase.

Which is The Best Platform to Create an eCommerce Website?

When choosing the best platform, it's important to align its strengths with client needs:

  • Shopify stands out for its ease of setup, scalability, vast app ecosystem, and strong support for ads and integrations — ideal for fast-growing e-commerce brands.

  • WooCommerce (on WordPress) offers deep customization and SEO advantages for merchants with access to development resources.

  • BigCommerce provides built-in advanced features—like shipping, taxes, and multi-channel selling—without transaction fees.

  • Wix is a user-friendly, budget-friendly choice for smaller stores looking to build brand presence quickly.

  • Squarespace balances design elegance with commerce features—great for creative or visually driven brands.

In short: Shopify is usually the top pick for most e‑commerce clients—we lean on it unless clients need highly customized, open‑source, or design‑centric setups.

How do we plan and implement a eCommerce marketing strategy?

Crafting a successful e-commerce marketing strategy involves a systematic, channel-spanning approach. Here's a detailed breakdown:

1. What are your objectives?

Start by defining SMART goals—Specific, Measurable, Achievable, Relevant, and Time-bound.
For example:

“Increase quarterly online store revenue by 15% over six months through combined native advertising and email campaigns.”
This clarity helps guide strategy and measure success.

2. Who is your target audience?

Conduct research using surveys, social analytics, and interviews to build buyer personas. Understand demographics, purchase behavior, and motivations. Targeting the right customers ensures messaging and channel choices resonate with them.

3. What are your competitors doing?

Analyze competitor offerings, positioning, targeting, marketing channels, pricing, and customer service. This insight reveals market gaps and differentiation opportunities to set your brand apart.

4. Which channels should you focus on?

Choose platforms where your audience is most active—your e-commerce store, search engines (SEO/PPC), email, social platforms (Instagram, TikTok, Facebook), native ads, and possibly offline touchpoints. A true multi-channel strategy performs best when channels work together, not in isolation .

5. How will your marketing mix work?

Plan a cohesive mix—content marketing, email, paid ads, SEO—tailored to each channel, your goals, and your audience. Ensure consistent branding and messaging across all touchpoints.

6. Is your e-commerce site optimized?

Optimize site speed, navigation, product pages, and checkout flow. Use A/B testing for visuals, CTAs, and layout improvements. A smooth user experience maximizes conversions.

7. How will you launch and monitor campaigns?

Roll out campaigns per schedule and monitor performance live through GA4, Looker Studio, and additional tools. Track traffic, conversion rates, sales, engagement, and feedback to assess impact.

8. What happens after launch?

Review analytics to identify what's working or not. Refine ads, audience targeting, content, and channels based on data. Optimization should be continuous—iterate based on insights.

9. How do you scale and stay ahead?

When results improve, explore scaling efforts:

  • Expand into new channels or markets

  • Introduce new ad formats or platforms (e.g., social in-app shopping)

  • Use emerging technology like AI personalization or chatbots
    This keeps your strategy fresh and aligned with evolving consumer behavior.

In short, an effective e-commerce strategy defines clear goals, understands customers and competitors, selects complementary channels, optimizes the website, systematically monitors performance, iteratively improves, and scales smartly. It’s a full-cycle, data-driven process that ensures each channel contributes to growth and brand consistency.

What happens if we don’t hit our targets?

We set realistic, time-bound goals (e.g., ROAS or conversion uplift). If we miss the mark, we analyze the bottlenecks—landing pages, messaging, targeting—and propose corrective action. We’ll move quickly to adjust and report on progress.

How can I start an eCommerce business?

Getting an eCommerce venture off the ground follows a proven, multi-step process:

  1. Choose a niche & validate your idea
    Identify a specific market or audience your products will serve. Research demand, competitor offerings, and potential margins to ensure your idea is viable before investing.

  2. Create a business plan
    Define your target customer, revenue goals, costs, shipping approach, and marketing tactics. A solid plan acts as your roadmap and helps secure funding if needed.

  3. Source your products
    Decide whether to manufacture, wholesale, dropship, or use print-on-demand. Choose reliable suppliers and finalize inventory or fulfillment processes.

  4. Select your eCommerce platform
    Choose a platform—Shopify, WooCommerce, Magento, Wix, etc.—that aligns with your technical skills, budget, and business needs.

  5. Build your store
    Set up your domain, customize design, optimize product listings with compelling visuals and copy, and integrate essential tools (e.g., payment gateways, shipping, analytics).

  6. Launch marketing channels
    Start collecting email signups, fold in SEO, run paid ads, and use social media. Focus on channels where your audience is active.

  7. Optimize
    After launch, monitor performance—traffic, conversions, cart abandonment—using analytics. Then A/B test, refine copy/design, and adjust campaigns for improvement.

With careful planning, testing, and ongoing optimization, you can go from side-hustle idea to fully operational store—what often starts as a "side project" can evolve into a serious business.

What are some common challenges in eCommerce?

eCommerce brings unique hurdles that need proactive management:

  1. Intense competition
    With more businesses competing online, breaking through requires niche focus, standout branding, and ongoing differentiation.

  2. High customer expectations
    Modern shoppers demand frictionless experiences—fast site speed, personalized messaging, seamless checkout, and dependable fulfillment.

  3. Low conversion and cart abandonment
    Many visitors leave without buying due to unclear value, poor UX, or slow load times. Monitoring and improving your funnel is key.

  4. Logistics & fulfillment issues
    Handling orders, shipping, returns, and storage—especially at scale—can be complex. Outsourcing fulfillment is a common solution to reduce burden.

  5. Cybersecurity threats
    Safeguarding payment data, protecting against fraud, and maintaining trust demands robust security measures—SSL, PCI compliance, firewalls, and monitoring .

  6. Rising marketing costs
    As competition grows, ad costs increase. Brands must optimize targeting, creative performance, and ROI through data-driven adjustments.

  7. Technology evolution & scalability
    Staying current with platform updates, integrating new tools, and scaling systems require ongoing investment and technical agility

Launching an eCommerce store isn’t just about setting up a website—it's about building for long-term success through strategic planning, strong execution, continual optimization, and operational resilience. Let me know if you want to add distribution models like B2B/B2C distinction or delve deeper into any challenge!

Email Marketing

5 questions

What is email marketing and is it still effective?

Email marketing is a digital marketing strategy that involves sending emails to a list of subscribers to promote products, services, or brand updates. It remains one of the most effective marketing tools because it allows businesses to directly communicate with their audience in a personalized way. With proper segmentation, compelling content, and strategic timing, email marketing can drive engagement, boost sales, and nurture customer relationships. Despite the rise of social media and other digital channels, email marketing continues to deliver a high return on investment (ROI).

How can I grow my subscriber list?

Growing your email subscriber list requires offering valuable content and making it easy for people to sign up. Some of the best strategies include:

  • Using lead magnets such as discounts, exclusive content, or free resources in exchange for sign-ups.
  • Adding sign-up forms to high-traffic pages on your website.
  • Promoting your email list on social media and through paid ads.
  • Running giveaways or contests that require an email subscription.
  • Encouraging referrals by offering incentives for current subscribers to invite friends. The key is to grow your list organically with engaged subscribers rather than purchasing email lists, which can harm deliverability and engagement.
Do I need a email newsletter to be successful with email marketing?

No, an email newsletter is not required for a successful email marketing strategy, but it can be a great way to maintain engagement and build relationships with your audience. Many businesses see success with targeted email campaigns, product updates, automated sequences, and promotional emails without a formal newsletter. However, if your goal is to provide ongoing value and keep your audience engaged, a well-structured newsletter can be an excellent addition to your email marketing efforts.

How often should I send marketing emails?

The ideal email frequency depends on your industry, audience, and content strategy. However, consistency is key. Sending too many emails can annoy subscribers, while sending too few can cause them to forget about your business.

  • For promotional emails: 1-2 times per week is typically effective.
  • For newsletters or value-based content: Once a week or biweekly is a good balance.
  • For automated sequences (like welcome emails or abandoned cart reminders): These should be triggered based on user actions rather than a set schedule. It’s important to monitor engagement metrics (open rates, click-through rates, and unsubscribes) and adjust your frequency accordingly.
How long should my emails be?

The average person spends about 20-30 seconds reading an email, so it's best to keep emails concise and to the point. If a longer email is necessary, make sure:

  • The most important information is at the top for quick scanning.
  • Your call-to-action (CTA) is visible early (without scrolling).
  • The content is engaging and broken up with headings or bullet points for easy readability. Shorter emails tend to perform better, but if longer emails provide value, they can still be effective as long as they are structured well.

Online Review Management

5 questions

What is online review management?

Online review management is the process of garnering, monitoring, improving, and responding to the reviews your business receives across various platforms like Google, Yelp, Facebook, LinkedIn, and other industry specific sites. It’s not just about damage control, its about building a positive online reputation that earns trust and helps convert potential customers.

Method Marketing can help you manage this by keeping track of new reviews, helping you respond to them professionally (especially the negative ones), and encouraging satisfied customers to leave feedback. Over time, this helps improve your star rating which increases credibility, and can even influence buying decisions—because let’s face it, most people check reviews before making a purchase decision.

How long does it take for review management to work?

Review management isn’t an overnight process, but with a consistent strategy, you can start seeing changes within a few weeks to a few months. The timeline depends on how many reviews you currently have, how active your customers are, and how frequently we’re able to prompt feedback.

Positive results usually come from gradually increasing your volume of reviews, improving your average rating, and showing that your business is responsive and customer-focused. Over time, this not only improves your reputation—it also helps with local SEO and makes your business stand out against competitors.

How do you generate more positive reviews for my business?

We use a proactive review-generation strategy that combines automated email/SMS invitations, and follow-ups after purchase or service. Our team works with you to craft timing and messaging that feels natural, not pushy. We also identify high-satisfaction moments—like post-purchase delivery—to prompt users. This approach helps increase positive feedback while minimizing bias.

How do you monitor and respond to reviews?

We manage online reviews comprehensively to build and protect your brand’s reputation:

  • Full platform coverage: Our team monitors major review platforms—including Google Reviews, Yelp, Facebook, industry-specific sites, and public social media—so no feedback goes unnoticed.

  • Strategic response protocol: We craft thoughtful, brand-aligned responses—thanking advocates, resolving concerns with empathy, and highlighting resolutions. Quick, considerate replies show customers we care and actively manage reputation.

  • Automated review generation: We deploy automated email and SMS pipelines using Klaviyo flows and SMS automation tools. These multi-channel triggers ask happy customers to leave reviews at optimal times—like post-purchase or delivery—without being pushy.

    • Klaviyo Emails: Using sequences, we send personalized “leave us a review” emails, with dynamic links and optional incentives.

    • Automated SMS: Text-based review requests via trusted tools, crafted to feel personal and timely while respecting opt-in rules.

  • Continuous optimization: We monitor engagement rates of review requests and A/B test messaging, timing, and incentives to improve response rates and ensure a steady flow of fresh, positive reviews.

  • Reporting & insights: Our reports include review volume, rating trends, sentiment analysis, and response times—highlighting improvements in brand sentiment and reputation impact.

How quickly will you see results from review management?

While monitoring is immediate, meaningful improvement in review volume, ratings, and sentiment typically emerges within 3–6 months. You'll start to notice shifts in review frequency and tone early on—especially once automated invitations are in place—with measurable growth in positive feedback over time. We provide monthly reports to show trends and demonstrate ROI.

Pay-Per-Click Advertising (PPC)

10 questions

What is Pay-Per-Click Advertising

Pay-Per-Click advertising is when we run ad campaigns on search engines or other sites to drive traffic to your website. You are then charged for this traffic only when someone clicked on your ad.

Our role is to make sure your ad campaigns are correctly configured and optimized to drive the esact type of traffic you want to your website/business. This ensures that your budget is not wasted on irrelevant traffic, but rather spent on traffic that is most likely to lead to a conversion. We constantly monitor your campaigns, making necessary revisions, and to lower the cost-per-click, increase click through rates, and ultimately increase your conversion rates.

What platforms do you perform PPC Advertising services on?

We run PPC ad campaigns on a variety of platforms, including:

  • Google Ads (Search, Display, Shopping, and YouTube Ads)
  • Bing Ads
  • LinkedIn Advertising

 

Each platform has its own strengths, and we determine the best approach based on your business goals, target audience, and budget.

What are the benefits of advertising with PPC ads?

PPC advertising offers several advantages, including:

  • Instant Traffic: Unlike SEO, which takes time, PPC ads can bring immediate visitors to your website.
  • Highly Targeted Audience: Ads can be tailored based on location, demographics, interests, and search intent to reach the right people.
  • Budget Control: You set your ad spend, ensuring you never go over budget.
  • Measurable Results: PPC allows for real-time tracking so you can see exactly how your campaigns are performing.
  • Increased Conversions: With proper targeting and ad optimization, PPC can generate high-quality leads and boost sales.

 

 

How will you structure my PPC ad campaign?

We customize each PPC campaign based on your business goals, industry, and services. Here’s how we structure it:

  • Keyword Research & Selection: Identifying the most relevant search terms to target.
  • Ad Group Structuring: Organizing ads into focused groups for different products, services, or audience segments.
  • Ad Copywriting: Crafting compelling headlines, descriptions, and CTAs to drive engagement.
  • Landing Page Optimization: Ensuring the page users land on is designed for conversions.
  • Bid Management & Budget Allocation: Optimizing bids to get the best results while controlling costs.
  • Ongoing Performance Analysis: Regular adjustments to improve ad performance and ROI.

 

 

How will I know if my PPC campaigns are working and which ones are performing best?

We provide detailed performance tracking so you always know how your PPC campaigns are performing. Key metrics we monitor include:

  • Click-Through Rate (CTR): Measures how often people click on your ads.
  • Cost-Per-Click (CPC): Shows how much you’re paying for each click.
  • Conversion Rate: Tracks how many ad clicks lead to actual sales or leads.
  • Return on Ad Spend (ROAS): Evaluates overall ad profitability.
  • Keyword Performance: Determines which keywords are driving the most valuable traffic.

 

We also provide regular reports and strategy updates, so you can see which campaigns are working best and how we’re continuously optimizing for better results.

How much does PPC advertising cost?

The cost of PPC advertising varies depending on several factors, including:

  • Industry & Competition: More competitive industries (like legal or finance) tend to have higher costs per click.
  • Keywords & Search Volume: High-traffic keywords typically cost more to bid on.
  • Targeting Options: More refined targeting (like location-based ads or demographic filtering) can impact costs.
  • Ad Quality & Relevance: Google rewards well-optimized, high-quality ads with lower costs per click.

 

We work within your budget to ensure the best ROI possible by continuously optimizing bids, targeting the right audience, and improving ad quality to keep costs low and conversions high.

What’s the difference between Google Search Ads and Display Ads?

Google offers different types of PPC ads, but Search Ads and Display Ads serve different purposes:

  • Google Search Ads appear at the top of Google search results when someone searches for a relevant keyword. These are text-based ads that target users actively looking for a product or service.
  • Google Display Ads appear as image or banner ads on websites, YouTube, and apps within Google’s Display Network. They are designed for brand awareness and remarketing, reaching users even if they aren’t actively searching.

 

Both have unique benefits, and we help determine which is best for your goals—or use a combination of both for maximum reach and conversions.

How do you determine which keywords to target?

Keyword selection is a crucial part of a successful PPC campaign. We use data-driven research to identify the best keywords based on:

  • Search Volume: Finding keywords that enough people are searching for.
  • Competition Level: Balancing between high-traffic and more affordable, high-converting keywords.
  • User Intent: Choosing keywords that indicate a readiness to purchase or take action.
  • Negative Keywords: Excluding irrelevant searches to prevent wasted ad spend.

By targeting the right mix of broad, phrase, and exact-match keywords, we ensure your ads reach people who are most likely to convert.

How long does it take to see results from PPC?

One of the advantages of PPC advertising is that you can see results quickly, often within days or weeks. However, the timeline depends on several factors, such as:

  • Industry competition and bid costs
  • Campaign structure and ad quality
  • Budget allocation
  • Optimization efforts

 

While initial traffic can start immediately, refining and optimizing a PPC campaign for maximum conversions and lower costs usually takes 30-90 days. Our team continuously monitors performance to make strategic improvements over time.

What’s the difference between PPC and SEO, and do I need both?

PPC (Pay-Per-Click) and SEO (Search Engine Optimization) are both ways to increase traffic to your website, but they work differently:

  • PPC provides immediate results by placing paid ads at the top of search results. However, once you stop paying, the traffic stops.
  • SEO is a long-term strategy that improves your organic rankings and doesn’t require ongoing ad spend. However, it takes time to build up.

 

For the best digital marketing strategy, businesses often use both—PPC for immediate traffic and lead generation while SEO builds a strong long-term presence.

Search Engine Optimization (SEO)

11 questions

What is Search Engine Optimization (SEO)?

Search Engine Optimization (SEO) is the process of improving a website’s visibility in search engine results to drive organic traffic to your website. It involves optimizing your website’s content, structure, and backlinks to help search engines like Google understand and rank your pages higher.

SEO is essential because higher rankings mean more visibility, leading to increased website traffic, leads, and sales. A well-executed SEO strategy ensures that your business appears when potential customers are searching for products or services you offer—without relying on paid ads.

Why is SEO important?

SEO is important because it helps make your online presence and visibility much more prominent. As a part of our SEO efforts, we are creating valuable information that leads users back your business. This marketing strategy is so incredibly valuable and will allow you to turn internet browsers into potential customers that you may not have reached previously. A strong and effective SEO strategy can make your business more discoverable and more profitable.

What’s the difference between SEO and PPC?

SEO efforts are designed to drive organic traffic to your website that you do NOT pay for. Whereas PPC, pay-per-click drives traffic to your site through paid ads. SEO is a more long-term effort with lasting results while PPC is more of a quick way to get traffic that typically does not have lasting results.

What is the difference between local and national SEO?

The main difference between local SEO and national SEO is the target audience and search intent:

  • Local SEO focuses on optimizing your website to appear in search results for a specific geographic area. It’s ideal for businesses with a physical location or those serving customers in a particular city or region. This involves Google My Business optimization, local keywords (e.g., “best chiropractor in Chico, CA”), and local link-building.
  • National SEO targets a broader audience across an entire country (or internationally). This is best for e-commerce stores, SaaS companies, or brands looking to reach customers nationwide. National SEO strategies involve high-competition keywords, content marketing, and authority-building.

 

We tailor our SEO approach based on your business goals, ensuring your website attracts the right audience—whether locally or nationally.

Why do search engine rankings change so often?

Search engines are constantly trying to improve and provide better information for the users. This is also why the factors leading to search engine rankings are constantly changing too. This is why it is important to have someone like us constantly monitoring your online presence, making necessary adjustments to ensure the best outcomes!

How do I get my business website to show up on Google search results?

To get your website indexed and ranked on Google search results, you will need to follow SEO best practices. The key steps include:

  • Ensuring Your Website is Indexed: Submit your site to Google Search Console to help Google crawl and index your pages.
  • Using Relevant Keywords: Optimize your content with the keywords your audience is searching for.
  • Improving Technical SEO: Ensure your website is fast, mobile-friendly, and properly structured.
  • Building High-Quality Backlinks: Earn links from reputable websites to increase authority.
  • Optimizing for Local SEO (if applicable): Set up and maintain a Google My Business profile to appear in local searches.

SEO is an ongoing process, and we continuously optimize your site to improve visibility and rankings over time.

What activities does a SEO strategy consist of?

A well-rounded SEO strategy includes several key activities:

  • Keyword Research: Identifying and targeting the best keywords for your business.
  • On-Page Optimization: Optimizing page titles, meta descriptions, headers, and content.
  • Technical SEO: Improving site speed, mobile usability, and crawlability.
  • Content Marketing: Creating high-quality content that attracts visitors and improves rankings.
  • Link Building: Earning high-authority backlinks to improve domain strength.
  • Local SEO (if applicable): Optimizing your Google My Business profile and local citations.
  • Analytics & Monitoring: Tracking performance and making necessary adjustments.

 

Each of these activities works together to increase your website’s visibility and search rankings, driving sustainable organic traffic over time.

How quickly will I begin to see SEO results?

This depends on many variables and we offer NO guarantees. SEO takes time, effort, and most importantly, patience. We start by targeting lower competitive keywords with average search volume since these are typically easier to rank for. As we begin to gain more visibility with these initial keywords, we begin to target more competitive keywords that often have higher search volumes.

Generally, ranking improvements can take anywhere from 3-6 months, with the long lasting effects typically taking about a year. The purpose of this, if well maintained and executed, will provide significant SEO ranking benefits for your business going forward into the future. It will also create an incredible return on investment (ROI) as the efforts continue. The only bad decision you can make with your SEO is to not do anything at all!

How does Google determine search engine results?

Google uses hundreds of ranking factors to determine which pages appear at the top of search results. While the exact algorithm is complex and constantly evolving, some of the most important ranking factors include:

  • Relevance & Content Quality: Google prioritizes useful, well-written content that directly answers search queries.
  • Backlinks & Authority: Websites with high-quality backlinks from reputable sources tend to rank higher.
  • User Experience (UX): Fast-loading, mobile-friendly websites with easy navigation get preference.
  • On-Page SEO: Proper use of keywords, title tags, headers, and meta descriptions improves rankings.
  • Engagement Metrics: Factors like click-through rate (CTR), time on page, and bounce rate influence rankings.

 

Because Google continuously updates its algorithm, ongoing SEO efforts are essential to maintaining and improving rankings.

What are backlinks, and why are they important for SEO?

Backlinks are links from other websites that point to your website. They act as a vote of confidence, signaling to search engines that your content is valuable and trustworthy.

Backlinks are important for SEO because they:

  • Increase Authority: More high-quality backlinks help your site gain credibility.
  • Improve Rankings: Google considers backlinks a major ranking factor.
  • Drive Referral Traffic: Backlinks from reputable sites can bring new visitors.

 

However, not all backlinks are equal—links from high-authority, relevant websites are much more valuable than low-quality or spammy links.

What is the difference between on-page and off-page SEO?

SEO is divided into two main categories:

  • On-Page SEO: Everything you can control on your website to improve rankings, such as:
    • Keyword optimization
    • Title tags & meta descriptions
    • High-quality content
    • Internal linking
    • Page speed & mobile-friendliness
  • Off-Page SEO: External factors that build website authority, such as:
    • Backlinks from other sites
    • Social media signals
    • Brand mentions
    • Local SEO & Google My Business optimization

For the best results, a strong SEO strategy includes both on-page and off-page efforts to improve visibility and drive organic traffic.

Social Media Advertising

5 questions

What is Social Media Marketing?

Social media marketing is the strategic use of platforms like Facebook, Instagram, TikTok, LinkedIn, and YouTube to promote your brand, products, or services. It encompasses crafting and distributing content tailored to each channel, engaging with audiences in real time, and running paid ads to increase reach and conversions. The goal is to build brand awareness, foster loyalty, drive traffic, and ultimately generate sales by creating meaningful connections and conversations online.

Can social media marketing really help my business?

Absolutely. When executed strategically, social media marketing can deliver tangible business results. It's a cost-effective way to increase brand visibility, drive website traffic, and generate leads or sales using both organic content and paid campaigns . It also enables real-time engagement with customers, builds trust, improves competitive positioning, and provides data-driven insights to guide decisions

What are the benefits of social media marketing for my company?

Social media marketing brings multiple benefits:

  • Enhanced brand recognition & loyalty: Cultivate a community around your brand, leading to repeat business.

  • Driving site traffic & lead gen: Posts and ads funnel qualified audiences to your website or landing pages.

  • Powerful customer insights: Monitor mentions, feedback, and trends to better understand your market .

  • Cost-efficient advertising: Paid campaigns target specific demographics with precise budgets and measurable reach .

  • Improved customer experience: Quick, personalized responses on social channels help build trust and loyalty.

How can I measure the success of my social media marketing campaigns?

Success is measured by tracking key performance metrics (KPIs) tied to your business objectives:

  1. Reach & Impressions: How many users saw your content ad?

  2. Engagement Rate: Likes, shares, comments—higher engagement signals relevant content

  3. Traffic to Website: UTM-tagged links help track social referrals in Google Analytics

  4. Leads & Conversions: Track form submissions or sales using platform tools or landing pages

  5. ROI / ROAS: Compare revenue or value generated to ad spend for bottom-line clarity

  6. Follower Growth & Mentions: Assess brand momentum and share-of-voice through follower counts and mentions

Tools like native analytics (Instagram Insights, Facebook Business), GA4, and dashboards (Like Looker Studio) allow you to evaluate performance over time and pivot based on what works .

What social media platforms do you advertise on?

We create campaigns across all major social channels: Facebook & Instagram (vast targeting + shopping), LinkedIn (B2B), TikTok (Gen Z and trend-driven audiences), and YouTube (video storytelling). We select platforms based on where your target customers are most active, tailoring creatives and objectives for each. Campaigns are integrated across channels for amplification and consistent messaging .

Website Design

6 questions

Will my business’s website be optimized for different screen sizes?

Yes! Every website we design is fully responsive, meaning it will automatically adjust to different screen sizes, including desktops, tablets, and mobile devices. A mobile-friendly site is essential, as over half of all web traffic comes from mobile users. We ensure that your website looks great, loads fast, and functions properly on all devices to provide the best possible user experience.

What should be included on my business website?

Your business website should provide all the essential information your customers need while being visually appealing and easy to navigate. Some key elements every business website should have include:

  • Homepage: A strong first impression with clear messaging.
  • About Page: Information about your company and values.
  • Products/Services Pages: Detailed descriptions of what you offer.
  • Contact Page: Easy ways for customers to reach you.
  • Call-to-Action (CTA): Encouraging users to take action (buy, book, call, etc.).
  • Testimonials or Reviews: Building trust with potential customers.
  • SEO Optimization: Ensuring your site ranks well on search engines.

We customize every website to fit your specific business needs and ensure it aligns with your goals.

Do I need a blog for my site?

No, you do not need a blog. However, a blog can be a valuable asset—but only if done right. At Method, we don't just build sites; we craft content strategies that align with your brand. A regularly updated blog offers:

  • SEO benefits: Fresh content signals relevance to search engines, helping you rank higher .

  • Thought leadership: Sharing industry tips or case studies positions your brand as a trusted authority.

  • Content fuel: Blog posts power email campaigns, social ads, and site engagement.

However, inconsistency can hurt credibility. If you can’t commit to publishing quality posts regularly, we recommend launching core pages first and layering in a blog once you can maintain consistency.

How long does a website redesign take?

Timeline varies by scope—but a typical redesign unfolds in these phases:

  1. Discovery & planning (2–4 weeks): We analyze your existing site’s performance and outline goals.

  2. Design & wireframes (4–8 weeks): Collaborative development of moodboards and mockups ensuring your input at every stage.

  3. Development (6–12 weeks): We build your responsive site for all devices, optimizing speed and performance .

  4. Testing & launch (2–4 weeks): QA, client review, and final adjustments before going live.

Total timeline usually ranges from 8 to 20 weeks, with added buffer for feedback, integrations, and revisions.

Do you redesign existing websites?

Absolutely. Whether it’s a minor refresh or a full rebuild, we offer custom redesigns tailored to your needs. We begin with a deep audit of your site’s design, UX, and performance. From there, we present a strategy that incorporates web redesign, SEO uplift, content enhancement, and technical optimization—delivering a refreshed, high-performing site.

How much input do I have in the website design process?

Your involvement is central to our process—you will be involved at each step of the process:

  • Discovery session: We explore your brand, goals, content, and preferred style.

  • Review sessions: You’ll review moodboards, wireframes, and design drafts—giving feedback that shapes each iteration.

  • Content collaboration: We preview copy, images, and CTAs for your input, ensuring brand-aligned messaging.

  • Pre‑launch walkthrough: Your final review ensures the website is ready to go live.

  • Post‑launch support: After publishing, we welcome feedback and make refinements to ensure smooth performance.

Our collaboration model ensures your vision is reflected in every detail—from look and feel to messaging and functionality.

Website Development

8 questions

How much does a new website cost?

The cost of a new website depends heavily on its complexity, features, and the level of customization you require. Simple brochure-style or small-business sites professionally built by an agency typically range from $2,000 to $5,000, which includes planning, design, development, and basic SEO setup. If you’re looking for something more advanced—such as custom design, e-commerce capabilities, or complex integrations—you should expect an investment between $10,000 or more, depending on the scope and technical requirements . On the other hand, if you opt for a DIY approach using website builders like Wix, Squarespace, or Hostinger, costs are generally lower—typically $10 to $200 per month—covering hosting, domain, and platform fees. Keep in mind that these figures usually cover the initial build; ongoing expenses such as content creation, premium plugins, third-party integrations, and maintenance should be factored into your budget post-launch.

Do you only create WordPress websites?

Not at all—we build on any platform that fits your needs. We specialize in:

  • WordPress + Elementor/WooCommerce

  • Shopify for online stores

  • Custom or headless solutions, and other CMS like Drupal, Webflow, or Squarespace

Platform choice depends on your technical environment, integrations, design preferences, and scalability requirements. Our team is prepared to help you regardless of the platform of your existing system!

Will you maintain my website for me?

Yes, we offer comprehensive website maintenance tailored to sites we build or redesign in‑house. Our services include managed hosting, SSL certificate provisioning, regular backups, and server updates to keep your site running smoothly. We also handle ongoing content updates, plugin or module upgrades, and performance monitoring to optimize site speed and user experience. Security is a top priority: we conduct frequent vulnerability scans, implement security patches, and address any bugs promptly. This ensures your website remains secure, fast, and up‑to‑date without requiring routine manual oversight from your team.

How long does it take to build a website?

General timelines:

  • Discovery & planning: 2–4 weeks

  • Design & mockups: 4–8 weeks

  • Development (responsive, optimized): 6–12 weeks

  • Testing & launch prep: 2–4 weeks

Total build time: 8–20 weeks, depending on project scope and feedback turnaround.

Can I update the website myself once it’s built?

Absolutely! We build websites with user-friendliness in mind, ensuring that you can take control post-launch without needing advanced technical skills. With WordPress powered by Elementor, you’ll gain a visual, drag-and-drop editing interface that allows you to update text, images, layouts, and more directly on the live page—something that aligns with Elementor’s reputation for being intuitive and approachable for end users. If your site is on Shopify, you’ll find a clean, well-labeled dashboard with dedicated sections for managing products, navigation, content, and analytics—making routine updates straightforward. To ensure you're fully equipped, we provide in-depth CMS training, clear documentation, and ongoing support, so you can confidently edit content, swap images, and maintain your site independently.

What tools or platforms do you build your websites on?

We leverage a diverse tech stack, including:

  • WordPress + Elementor, WooCommerce

  • Shopify, BigCommerce

  • Custom builds (React, Next.js, Vanilla HTML, headless CMS)

  • CMS platforms like Webflow, Squarespace, or Drupal based on client needs

  • Support tools: Figma for design; Looker Studio, GA4 for analytical integration

We choose the best platform for your workflow, integrations, and growth goals.

Do you provide hosting services?

Yes! We offer managed hosting for all sites built or rebuilt in-house:

  • Fully-managed plans include domain, SSL, backups, updates, and performance optimization

  • Scalable infrastructure optimized per platform (e.g., high-traffic Shopify, custom servers)

If you prefer, we can also support migrations from or to your existing hosting environment.

Can you help me write content for my website?

Absolutely. We offer comprehensive content writing services to ensure your website not only looks great but also communicates effectively. Our team specializes in crafting SEO-optimized page copy for core sections like your Home, About, and Services pages, helping you rank better in search engines while clearly conveying your brand. We also write blog posts and articles aligned with your content strategy and keyword goals, as well as product descriptions that are designed to drive conversions for e-commerce businesses. To make sure the content sounds like you, we conduct collaborative workshops, provide structured outlines, and incorporate your feedback throughout the process—so every word reflects your voice and objectives.

Content Marketing

7 questions

What is Content Marketing and why is it important?

Content marketing is the process of creating and distributing valuable, relevant, and engaging content to attract and retain your target audience. Instead of directly promoting a product or service, content marketing educates, informs, and builds trust with potential customers.

It’s important because:

  • Boosts SEO: High-quality content helps your site rank higher in search results.
  • Builds Authority: Establishes your business as an expert in your industry.
  • Increases Engagement: Keeps your audience interested and coming back for more.
  • Drives Conversions: Well-crafted content guides users toward making a purchase or contacting you.

Who determines what topics we will create content about?

We work closely together with you to determine what questions or concerns your potential customers may have and how we can answer them with the content we create.

What are the benefits of content marketing?

Content marketing is one of the most powerful ways to connect with your audience without being too pushy or salesy. It helps your business show up in search results, builds trust with potential customers, and gives people a reason to spend more time on your website.

The biggest long-term benefit? It keeps working for you. Unlike a paid ad that disappears when the budget runs out, a well-written blog post or helpful guide can continue bringing in traffic and leads months (or even years) after it’s published. It’s a smart investment that supports SEO, boosts brand visibility, and can establish you as a leader in your industry.

What is the best form of content marketing?

There’s no one-size-fits-all answer—it really depends on your audience and goals. For some businesses, blog content is the best way to answer customer questions and drive organic traffic. For others, short videos or visual content like infographics might get the most engagement.

What matters most is that your content is valuable and relevant. Whether it's a blog post, video, podcast, or social post, the best content is the kind that helps your audience and gives them a reason to keep coming back to your brand.

How else can the content that we create be used for my business?

The content and copy that we create will be used in many different ways for your business! The content can be used to do the following:

  • Shared on social media and used in PSM campaigns
  • Posted on your website and even your Google My Business Profile (GBP).
  • Used as physical marketing material (i.e. fliers, brochures, posters, etc).

How important are keywords in content marketing?

Keywords are still very important—but it’s not about cramming as many as you can into a paragraph anymore. Today, it’s all about using keywords in a way that feels natural and actually matches what your audience is searching for.

We use keywords to help guide the structure and direction of the content, but the focus is always on writing for people first, search engines second. When used properly, keywords help your content rank better and get found by the right audience—without sacrificing readability.

What are some of the common content marketing mistakes?

One of the biggest mistakes businesses make is creating content that only talks about themselves. Content marketing works best when it focuses on the audience’s needs, not just on promoting a product or service.

Other common issues? Not having a plan. Without a strategy, it’s easy to publish random pieces that don’t really support your goals. Inconsistency is another problem—publishing a blog post here and there won’t build momentum. And finally, ignoring SEO. Great content deserves to be found, so optimizing it properly is key.

Avoiding these missteps can make a big difference in how well your content performs and how much value it brings to your business.